Terms of Service

1. Agreement to Terms

Welcome to OpenDent. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any other terms referenced herein.

If you disagree with any part of these terms, you may not access our service.

2. Description of Service

OpenDent provides a platform connecting dental patients with dental care providers. Our services may include appointment scheduling, patient record management, communication tools, and other dental practice management features.

We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.

3. User Accounts

To use certain features of our platform, you must register for an account. You agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms.

4. Health Information Privacy

As a platform dealing with health information, we are committed to protecting patient privacy in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

For healthcare providers using our platform, you acknowledge your responsibility to maintain patient confidentiality and comply with relevant healthcare privacy regulations, including those set by the General Dental Council and NHS Digital standards where applicable.

Please review our Privacy Policy for more information on how we handle health information.

5. User Responsibilities

You agree not to:

• Use our service for any illegal purpose
• Upload or transmit any malicious code or material
• Impersonate any person or entity
• Interfere with the proper functioning of the service
• Attempt to gain unauthorised access to any part of our service
• Use the service to transmit spam, chain letters, or other unsolicited communications
• Harass, abuse, or harm another person
• Submit false or misleading information

6. Intellectual Property Rights

The OpenDent service, including its original content, features, and functionality, are owned by us and are protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials, except as permitted by these Terms.

7. Third-Party Links and Services

Our service may contain links to third-party websites or services that are not owned or controlled by OpenDent.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

8. Limitation of Liability

To the maximum extent permitted by law, OpenDent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

OpenDent does not provide medical advice, diagnosis, or treatment. The content and services provided are for informational purposes only. Always seek the advice of your dentist or other qualified healthcare provider with any questions regarding your health.

9. Indemnification

You agree to defend, indemnify, and hold harmless OpenDent and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees), resulting from or arising out of your use of the service in violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Consumer Rights

If you are a consumer, you have legal rights in relation to services that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@OpenDent.com